Privacy Policy
Last updated: August 2026
Dublin Bay Sea Safaris respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect when you visit our website, make a booking, contact us or otherwise interact with Dublin Bay Sea Safaris, how we use that information and your rights under applicable data protection law, including the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.
1. Who We Are
Dublin Bay Sea Safaris provides boat tours and sea safari experiences along the Dublin and Wicklow coastline.
For the purposes of data protection law, the data controller is:
Golden Venture Fishing Ltd
Trading as Dublin Bay Sea Safaris
Ireland
Email: Info@dublinbayseasafaris.ie
Website: dublinbayseasafaris.ie
2. Information We Collect
Depending on how you interact with us, we may collect information including:
Your name
Email address
Telephone number
Booking and reservation details
Number of passengers in your party
Information you provide in relation to your booking or enquiry
Payment and transaction information
Communications between you and Dublin Bay Sea Safaris
Marketing preferences, where applicable
Technical information relating to your use of our website, such as IP address, browser type, device information and website activity
Information collected through cookies and similar technologies
Where information concerning accessibility, mobility or other requirements is provided to us in connection with a trip, we will only use this information where necessary to respond to your request, facilitate your participation or meet our safety and legal obligations.
Payment card details may be processed directly by our payment or booking provider. Dublin Bay Sea Safaris does not retain complete payment card details where payments are processed by a third-party payment provider.
3. How We Collect Your Information
We may collect information when you:
Make a booking online
Contact us by email, telephone, website form or social media
Request information about one of our trips
Sign up to receive marketing communications
Participate in a promotion or competition
Leave a review or provide feedback
Visit and interact with our website
We may also receive information from third-party booking platforms, tour operators, travel partners or other services where you have booked a Dublin Bay Sea Safaris experience through them.
4. How We Use Your Information
We use personal information where necessary to operate Dublin Bay Sea Safaris and provide our services.
This may include using your information to:
Manage bookings and provide our services
We use your details to confirm and administer your booking, communicate important information about your trip and provide the experience you have booked.
Our legal basis for this processing is generally that it is necessary to enter into or perform our contract with you.
Respond to enquiries
If you contact us with a question or request, we use the information you provide to respond to you.
Depending on the nature of your enquiry, our legal basis may be taking steps at your request before entering into a contract or our legitimate interest in responding to customer enquiries and operating our business.
Process payments and maintain financial records
Information may be processed to take payment, issue refunds where appropriate and maintain the financial and accounting records we are legally required to keep.
Our legal basis may be performance of our contract with you and compliance with our legal obligations.
Communicate important information about your trip
We may contact you regarding departure details, weather conditions, cancellations, rescheduling, safety information or other matters directly connected with your booking.
These are service communications and are not marketing messages.
Improve our website and services
We may use appropriate website analytics and other information to understand how our website and services are being used and to improve the customer experience.
Where cookies or similar tracking technologies require consent, they will only be used after the appropriate consent has been obtained.
Send marketing communications
Where permitted by law, we may send information about Dublin Bay Sea Safaris experiences, news, offers or other relevant updates.
Where consent is required, we will only send these communications if you have opted in. You can unsubscribe at any time using the unsubscribe link in an email or by contacting us.
Meet our legal and safety obligations
We may process information where necessary to comply with legal, regulatory, insurance, accounting or safety requirements.
5. Booking and Payment Providers
We may use third-party platforms and service providers to manage bookings, process payments and deliver other services required to operate our business.
These providers may process personal information on our behalf or, in some circumstances, act as independent data controllers.
Our current providers may include:
Fareharbor and Squarespace– booking and reservation management
Farharbou – payment processing
Squarespace – email communications
Website hosting and technology providers
Analytics providers, where enabled and consented to
Professional advisers, accountants, insurers or IT providers where reasonably necessary
We only share personal information where there is an appropriate reason to do so and do not sell personal information to third parties.
6. Bookings Made Through Third Parties
Dublin Bay Sea Safaris may also receive bookings through third-party platforms, tour operators, travel agents or tourism partners.
When you book through another organisation, that organisation may collect and process your personal information under its own privacy policy. We may receive the information reasonably required to administer and fulfil your booking.
We recommend reviewing the privacy policy of the organisation through which you make your booking.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and, where applicable, measure the effectiveness of our marketing.
Some cookies are strictly necessary for the website to function and do not require consent. Other cookies, including certain analytics, advertising and tracking cookies, will only be used where you have provided the required consent.
You can manage your cookie preferences through the cookie controls available on our website.
For more detailed information about the cookies used on our website, please see our Cookie Policy.
8. Marketing
We will not automatically add you to a general marketing list simply because you make an enquiry or booking.
Where required, we will ask for your consent before sending marketing communications.
In limited circumstances, applicable law may allow us to contact an existing customer about our own similar services, provided the relevant legal requirements are met and the customer has been given a clear opportunity to opt out.
You can unsubscribe from marketing communications at any time.
Opting out of marketing will not prevent us from contacting you about an existing booking or another service-related matter.
9. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet our legal, accounting, insurance and regulatory obligations.
Different types of information may therefore be retained for different periods.
We periodically review the information we hold and securely delete or anonymise information when it is no longer required.
10. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
We also seek to ensure that third-party providers processing information on our behalf provide appropriate safeguards for personal information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
11. Your Data Protection Rights
Under data protection law, you may have the right to:
Access the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information in certain circumstances
Ask us to restrict the processing of your information
Object to certain types of processing
Request the transfer of certain information to you or another organisation
Withdraw your consent where processing is based on consent
These rights are subject to certain conditions and exemptions under data protection law.
To exercise your rights, please contact us at info@dublinbayseasafaris.ie
We may need to ask for information to confirm your identity before responding to a request.
12. Complaints
If you have concerns about how we handle your personal information, we would encourage you to contact us first so that we can try to resolve the matter.
You also have the right to make a complaint to the Irish Data Protection Commission.
Data Protection Commission
6 Pembroke Row
Dublin 2
D02 X963
Ireland
Further information is available from the Data Protection Commission website.
13. Links to Other Websites
Our website may contain links to third-party websites, booking services or social media platforms.
Dublin Bay Sea Safaris is not responsible for the privacy practices of third-party websites. When you leave our website, we recommend reviewing the privacy information provided by the relevant third party.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology providers or legal obligations.
The latest version will always be published on this page and the "Last updated" date will be amended accordingly.
16. Contact Us
If you have any questions about this Privacy Policy, how we use your personal information or your data protection rights, please contact:
Dublin Bay Sea Safaris
Email: info@dublinbayseasafaris.ie
Contact Us
If you have any questions regarding these Privacy Policy, please contact us before making your booking.
Dublin Bay Sea Safaris
Email: info@dublinbayseasafaris.ie
Phone: 087 1099950
Website: www.dublinbayseasafaris.ie